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TOPIC: problem with the previews

problem with the previews 11 years 3 days ago #1196

  • greent
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slcclerk.net/ClerkCMS/index.php?option=c...le&id=338&Itemid=642

Hey there....thanks for the good work on this extension. However, I am having issues with the previews aspect of the functionality. ...for some reason, I uploaded a preview for Statement of claim. and it showed up fine. I uploaded a preview for Diligent Search ( I believe the same way) and in front there was a preview button. However this button released only a 404 error.

Could I get some help on this issue?

Thanks,

Ollie
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problem with the previews 11 years 3 days ago #1197

  • admin
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Hi Ollie,

Might be some issue with the filename of the preview, can you try something with characters of the a-z0-9 range only just for test?

Thanks!
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problem with the previews 11 years 2 days ago #1198

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Hi, originally, the file that worked and the only file that worked so far was called Statement of Claim.JPG (yes the name had spaces and capitals). I tried again, with a file named personalservice.JPG (removed spaces and capitals) and no luck. As you can see in the screenshots...the plugin button "believes" a new folder and file are there and points to it, but on the server, the file and folder are not there at all.
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problem with the previews 11 years 2 days ago #1199

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That's pretty strange, have you tried deleting / removing file and reuploading file and preview? Could you provide me some login details so I can have a look?

Thanks!
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problem with the previews 11 years 2 days ago #1200

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ok, look for an email...
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