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TOPIC: no more email delivery?

no more email delivery? 9 years 11 months ago #1868

  • mhuber
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Hi Forum, Hi Deian,

Email delivery stopped working, and I don't know why.

* Joomla is able to send emails (tested with mass mail feature)
* settings in quicksell are ok, email-delivery on, attach files off (very large files).

How can I bring it back?
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no more email delivery? 9 years 11 months ago #1871

  • admin
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Hi there!

Can you send me a screenshot of the email configuration in Joomla? I don't need passwords or anything just want to make sure it's properly setup.

Are the orders processed at all? Do you see them in the orders panel?

Cheers
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no more email delivery? 6 years 4 months ago #3781

  • andersbau
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Hi,

I have the same problem. My customers keeps writing to me, that they haven´t recieved the ordered zip-file. It has been so for the last year or so. Did Joomla change the email protocol or something? I have (just now) been adjusting it for use of gmail, and it still doesn´t work. I´m on joomla 2.5.



Best Regards
Anders Bau
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Re:no more email delivery? 6 years 4 months ago #3782

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andersbau wrote:
Hi,

I have the same problem. My customers keeps writing to me, that they haven´t recieved the ordered zip-file. It has been so for the last year or so. Did Joomla change the email protocol or something? I have (just now) been adjusting it for use of gmail, and it still doesn´t work. I´m on joomla 2.5.



Best Regards
Anders Bau

Hi Anders,

If it suddenly stopped working it might be a problem with the confirmation from PayPal via ipn. Are the orders visible in the backend? If they are not make sure you have a version that supports their latest ssl requirements from a few years ago. Also you can test your email settings via the joomla mass mail feature. Give it a try.

Thank you



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