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TOPIC: Duplication Problem when using Cart Checkout

Duplication Problem when using Cart Checkout 8 years 11 months ago #2922

  • jonwebdesign
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Hi

I have recently migrated this clients website from Joomla 2.5 to 3.x and have purchased the latest plugin again.

I have managed to migrate the information across but are having similar issues to last time.

When a buyer uses the buy now button, the page for them to download the file redirects constantly and they never receive the file.
The client receives 12-15 emails stating that a file as been sold, it seems like its stuck.

However the add to cart functionality seems to work fine, one notification email and the clients can download their files.

I will send you a username and password to This email address is being protected from spambots. You need JavaScript enabled to view it. to login and take a look for me as i cannot fix this issue.
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Duplication Problem when using Cart Checkout 8 years 11 months ago #2926

  • admin
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Hi there,

I will look into that, is there an error log I can look into?

Also can you send me the information from the IPN from the problematic order? You can get that from PayPal, basically I need the IPN data and the IPN url so I can replicate the call and see the http response code.

Thanks!
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Duplication Problem when using Cart Checkout 8 years 11 months ago #2927

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By the way if the site is: www.bjemusic.com/

It might be hosting related or something, the site is loading so slow here I literally get a timeout before being able to see anything else but the title.

If it's working ok over there can you send a test payment of $0.01 to my account This email address is being protected from spambots. You need JavaScript enabled to view it. so I can get the debug IPN data from paypal?

Thanks
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Duplication Problem when using Cart Checkout 8 years 10 months ago #2938

  • jonwebdesign
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he tells me he just sent a test payment, please let me know if you need anything else.
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Duplication Problem when using Cart Checkout 8 years 10 months ago #2945

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Oddly I did not get an email notification for this, what is the status?
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