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TOPIC: email not being sent to customer

Re:email not being sent to customer 9 years 5 months ago #2203

admin Offline Administrator Posts: 900 Thank you received: 64 Karma: 7	You can also sms/iMessage it the support phone listed in the footer of the site. Sent from my iPhone using Tapatalk
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email not being sent to customer 9 years 5 months ago #2206

unitedonline
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Junior Boarder
Posts: 24
Karma: 0

Hello,

I have been having the exact same trouble since the first day that I purchased and installed this script.
It will not send an email to my client after purchasing something.
I am not looking to send the whole file (or PDF) as an attachment, I just want to send the link via email, but that is not happening.
I also do not see any solutions offered here.
If anyone is able to help, I would appreciate it.

Thank you

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Re:email not being sent to customer 9 years 5 months ago #2209

admin
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Administrator
Posts: 900
Thank you received: 64
Karma: 7

Hi there

This is always related to email configuration. Can you share some login information with me? I am willing to have a look and fix what's necessary. Looking forward to your reply. I will be available tomorrow and I can take care of it. Best regards Deian Motov

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The following user(s) said Thank You: unitedonline

Re:email not being sent to customer 9 years 5 months ago #2210

unitedonline Offline Junior Boarder Posts: 24 Karma: 0	Hello Deian, Good to hear from you. Your response is always lighting fast! If the problem is related to the email configuration (settings) of Joomla, then please let me try some different settings. If I can't figure it out, I will contact you with the login details. I just don't want to waste your precious time if it's a settings' issue. Thank you again! Best regards
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Re:email not being sent to customer 9 years 5 months ago #2212

admin Offline Administrator Posts: 900 Thank you received: 64 Karma: 7	I am always happy to help. I highly recommend using Gmail. It can be a little tricky to set up because they have many security settings. But all of my emails are going to inbox. I have never experienced problems with the email delivery and Gmail. Thank you and let me know if I can help with anything. Sent from my iPhone using Tapatalk
	Plugin Developer e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. Need fast web hosting service? Use our SSDShared.com Get 1 month free cPanel MOCHA LATTE package with coupon: SHOPFILES1MONTH It works great with both Joomla and WordPress. How fast? demo.ssdshared.com The administrator has disabled public write access.

email not being sent to customer 9 years 4 months ago #2235

macmasterservices Offline Fresh Boarder Posts: 17 Karma: 0	Hi, still no solution. Can you log into my admin area and have a look? I will send the login via the chat function.
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