TOPIC: email not being sent to customer

Thanks for the update!

Hi, revisiting this issue as emails are no longer being sent when an order is placed. I will PM you with the needed settings for you to check. I am using SMTP for delivery.

Thanks,
Vince

I just realized that my subscription is expired, and that there is a new version available, which begs the question: how come I don't get any alerts in the Joomla Extension Manager? Anyhow, I have emailed and Skyped you, looking forward to figuring this out. If I need to upgrade, please let me know.

Hi there,

You can renew trough the site. Regarding the updates notification, it's planned for a future update.

Regarding the details, I received the document.

Right now there is a promo running, you get 2 years of subscription on the price of 1. That includes updates and support.

Cheers

I hope for your sake that you enable automatic updates via the Extension Manager ASAP. I can't recall another instance in the hundreds of extensions I have installed on the dozens of Joomla sites that I have worked on in the last five years when an extension did not show updates being available. This could cause big problems for someone who thinks their site is completely up to date, but cannot figure out why the site is not working properly. This was the case for me. I assumed that you had stopped development over a year ago, since that was the release date for the version I was using and no new updates were showing. I was ready to switch to another extension and leave a review at JED stating that your software was outdated and development was stopped. Luckily, I decided to come here looking for answers first.

Hi there,

You're right, this is something that needs to be done asap. There are some neat new things coming, like Stripe and PayPal Express. It will come really handy to everyone I'm sure, and of course the update via the extensions panel.

Cheers!