Email a download link or download page
11 years 10 months ago #697
rtringo
We have a situation where a customer paid for a download directly at our office.
Is there a way to manually send the customer an email with the product download link or send them to the download webpage(that a customer would be going to after PayPal payment)
Thanks
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Re: Email a download link or download page
11 years 10 months ago #698
admin
Hi,
In the upcoming version, it's possible to add an order to a specific user, user can later on access his download in My Orders section. Is that enough or you need the email to be sent too?
Thanks
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Re: Email a download link or download page
11 years 10 months ago #700
rtringo
I was hoping I could send an email to a customer manually with a download link similar to what they would receive upon finishing a PayPal purchase.
Essentially it is creating a manual order for a download and sending a confirmation with download links to a customer and bypass PAYPAL.
We sell "hard copies" of products in addition to digital downloads and sometimes they are a combined order that is paid directly to our office.
This capability is important and we need to keep this process simple. If this cannot be done, then I will need to try and find another extension that can do this.
ALSO, In the Orders section, we have 2 orders that show 0 downloads. I assume this means the 2 customers have not downloaded their order.
What does Verified and Unverified mean if Payer Status?
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Re: Email a download link or download page
11 years 10 months ago #703
admin
Hello,
Regarding the feature request, I'm putting it on my todo list. Adding orders is possible, but it's not sending links yet. I will add that.
Regarding verified/unverified, this comes from paypal, just information if buyer is verified or not.
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