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TOPIC: Bundle downloads not working.

Bundle downloads not working. 11 years 9 months ago #843

  • annasweb
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Hi,

I have two mp3 songs for sale as a bundle. It is setup as Buy one and get the other for free. I did a purchase test and after purchase I get a download link that only allows for the download of the paid song. The free one isn't available for download. How can I make sure that both songs are downloadable after purchase?

Thanks,
Anna
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Re: Bundle downloads not working. 11 years 8 months ago #846

  • admin
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Hi Anna,

As replied via email, can you make sure the download limit is bigger than 1?

Also please make sure the file that fails to download doesn't have any special characters in it.

If you want you can re-enable my account and I will have a look. I wouldn't want to waste any of your time as support is free as promised.
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