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TOPIC: Mobi and EPUB files not showing up

Re:Mobi and EPUB files not showing up 8 years 1 month ago #3076

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Hello,

I've had some blood pressure problems and tried to get some rest. Helping you will be the first thing I do, tomorrow morning the latest.

Thank you!


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Re:Mobi and EPUB files not showing up 8 years 1 month ago #3077

Aw, take care bro.
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Re:Mobi and EPUB files not showing up 8 years 1 month ago #3080

Following up on this... thanks.
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Re:Mobi and EPUB files not showing up 8 years 1 month ago #3081

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Hi there,

I arrived yesterday and I'm running trough the support requests :)

I'm available for help now. What I think is it's going on that the main ebook file is missing which is PDF field. It is not really required to be PDF so you can upload the mobi copy there and the epub file in the epub field. Give it a test and let me know or send me the files if you experience any troubles so I can do that for you.

Thanks
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Re:Mobi and EPUB files not showing up 8 years 1 month ago #3084

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Hi there,

As you replied via email let me paste it here:
It's a PDF since it's the most used format. I've personally never read an ebook in mobi or epub format.
Are you saying we can't upload it since it's in PDF?

I sent you login details, can you check on it please?

Regards

My reply:
Of course I would love to check it out but I can't find the login can you send it again at support [at] shopfiles.com?

Thanks
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Re:Mobi and EPUB files not showing up 8 years 1 month ago #3085

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Oh and no problem about pdf or any other format, all formats should work with the plugin.
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