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TOPIC: Wordpress Ebook functionality failure

Wordpress Ebook functionality failure 8 years 3 months ago #2978

  • k3graphics
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I just purchased the pro version and am quite frustrated. The pdf file has been uploaded, the sale completes, but the buyer is not directed to a download page. They get to a page that says Paypal has not verified payment, this page will refresh in 5 seconds. It just keeps refreshing. I HAVE disabled Paypal verification and this still happens. I also don't get any log of the sale. Despite running through it 3 times, sales still show as zero. Please help or I will need to abandon this plug in and look elsewhere. Thank you.
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Wordpress Ebook functionality failure 8 years 3 months ago #2984

  • k3graphics
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Can I get some help please?
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Wordpress Ebook functionality failure 8 years 3 months ago #2988

  • Mercedes
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It happens to me exactly the same.
I need help please
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Wordpress Ebook functionality failure 8 years 3 months ago #2995

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Hi there,

There was a new update addressing new paypal ssl requirements, please test and let me know. You can setup a $0.01 item so I can place a test order or put my paypal account This email address is being protected from spambots. You need JavaScript enabled to view it. and send a test order to it to see it live.

Test with v 5.20 please.

Thanks
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Wordpress Ebook functionality failure 8 years 3 months ago #2997

  • k3graphics
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I did update the plugin and the same thing still occurs. Are there any other settings that may need to be modified?? Thank you
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Wordpress Ebook functionality failure 8 years 3 months ago #2998

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Hi,

I tested the latest version in live mode with a client a hour ago and it worked flawlessly.

Can you check the following:
1. Is Instant payment notifications enabled in PayPal profile?
2. Is verify transaction feature on under ebook store > settings ? Can you try turning it off?
3. What is the status of the received payments? Unclaimed or Completed?
4. If all of the above does not help, can you provide me the data from the IPN call or send a test payment of $0.01 to This email address is being protected from spambots. You need JavaScript enabled to view it. so I can use the data to see where the problem is coming from?

Thanks
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