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TOPIC: Download PDF error

Download PDF error 8 years 1 week ago #3293

Hi,
I've integrated woocommerce with e-book store and the process it ok but when I click on the PDF in the check out page it doesn't open the pdf saying
yourdomain.com is currently unable to handle this request.
You can test it by visiting
www.nansluckyduck.com.au/noonie-ebook/
and click on the PDF file to see what happens

Another thing, is it possible to have the view of the ebook in landscape mode ?

Please advise
Cheers
Last Edit: 8 years 1 week ago by g.ajam@student.unsw.edu.au. Reason: removing important code
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Download PDF error 8 years 1 week ago #3297

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Hi there,

Did you try with the new format I suggested? PDF 1.4 or 1.5? Let me know if you need help converting.

Meanwhile I will check what's up with the new pdf framework used in the past few updates and make sure landscape works.

Thanks!
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Download PDF error 8 years 3 days ago #3305

Same situation.
After buying a pdf, there is a PDF link, but when clicked there is 500 Internal Server Error.
What shoud I gonna do?
Please help!
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Download PDF error 8 years 3 days ago #3306

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Hello,

Please try what I suggested in the previous post, re-save the file in PDF 1.5 Acrobat 5.0 format.

This is a proven fix.

Thanks!
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Download PDF error 8 years 2 days ago #3307

I have tested with resaved PDF 1.5 and the same situation.
This URL doesn't work.
mydomain.co.jp/?ebook=title&action=wc_or...d9aabbb&order_id=667

I have tested with ePub file and it says "Oops, the link you are using has expired, you need to order again."
I have tested with 2 different servers and the same situations.

What's wrong!?
Any suggestions, please!
Last Edit: 8 years 1 day ago by stranding@gmail.com.
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Download PDF error 8 years 1 day ago #3309

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Hello,

This shouldn't really happen. The error might be coming from something different than PDF format, does it still occur with encryption off?

Thanks
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