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TOPIC: Email getting sent on Paypal cancellation

Email getting sent on Paypal cancellation 7 years 2 months ago #3684

  • quaternity
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I am getting the email with the ebook attached sent once a customer has cancelled mid way through the Paypal gateway.

The customer presses "cancel and return to merchant", and is returned to the website, upon which a prompt informs him that his order was cancelled. However the email is still sent with the attachment.

In WooCommerce the orders appear cancelled, but the Ebook Store is still sending the email.

Any help?
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Email getting sent on Paypal cancellation 7 years 2 months ago #3688

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Hello,

I belive I replied via email, but here it is again, can you let me know what order status is selected for WooCommerce intregration in the ebook store settings at integration tab?

Thanks
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