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TOPIC: purchased eBook page link returns error

purchased eBook page link returns error 5 years 8 months ago #3901

Please help me to understand why the link to download a purchased eBook leads the customer to a non-existent page.

I've checked the shortcode. It is the correct one for the eBook. I've attached a screenshot of the issue.

Thanks in hope...
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purchased eBook page link returns error 5 years 3 days ago #3968

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Why is the shortcode in the address bar?

Thansk
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